Torres Community Shelter

Our longest running program

The Torres Community Shelter is our service-enhanced shelter that serves Butte County residents who are 18 and older 24-hours a day, 365 days a year at 101 Silver Dollar Way in Chico.

Yes, we provide a safe place to sleep for up to 188 people experiencing homelessness daily, but our programs offer so much more than that.

We provide wraparound services and support, including:

  • a warm bed (men, women, and gender neutral dorms)

  • 3 fresh meals a day

  • showers

  • laundry and mail services

  • property storage

  • one pet per person and veterinary care

  • individual guidance with health care, housing, and employment/income.

  • substance use disorder counseling

  • mental health counseling

  • therapeutic wellness activities (art, gardening, meditation, etc.)

  • vocational training programs

Our case managers offer one-on-one guidance to every guest we serve, focusing on addressing their basic needs and stability, helping them secure income, and safe, sustainable housing.

Established in 2003, the Torres Community Shelter is our longest running program at True North.

 

854

people served in 2024

We can serve up to 188 people per night at the Torres Shelter.

 

48%

MENTAL HEALTH CONDITION

More than half of our guests in 2024 reported having a mental health condition.

 
 

23%

age 55 and older

Older adults and seniors are the fastest growing demographic.

I’m glad there are people here who care and listen and try to help you with whatever they can.
— Sally

For Our Guests

We are low barrier and open 24/7 for those 18 and older who are Butte County residents.

New to the shelter? Please arrive at 2 p.m. for intake.

Returning guests must check in by 6 p.m. daily. Please call and get prior approval for alternate check-in time.

If you are seeking services and have stayed at the shelter before, please make an appointment with your case manager.

To make an appointment to meet with staff, please call us at 530-891-9048. Case managers, agency representatives and social workers from other service providers must call ahead prior to intake to arrange for shelter entry on behalf of their clients.

BASIC RULES:

It is our highest priority to make the Torres Shelter a safe, clean, and healthy place to stay for all.

Our rules are behavior-based. We do not under any circumstances tolerate violence or aggression.

Arsonists and those with sexual assault charges (290s) are not allowed to enter our programs.

We do not test for drugs or alcohol. However, drugs and alcohol are not permitted on our properties.

Workforce Development Program

 
 

Torres Shelter Kitchen

As part of our programming at the Torres Shelter, we offer valuable vocational training and skill-building opportunities at our Torres Shelter kitchen.

Shelter guests receive their California Food Handler Card and safety training, then they prepare, cook and serve meals, as well as assist with kitchen sanitation. The Torres Shelter serves three meals a day.

This program is focused on providing our guests with the training and skills needed to secure and pursue successful careers within the hospitality and food service industry.

Maintenance & Facilities

We also offer valuable vocational training and work experience in maintenance and facilities in areas such as painting, minor plumbing repair and minor drywall repair.

This section of our workforce development program also helps Torres Shelter guests build skills in landscape and groundskeeping.

We’ve partnered with the Valley Contractors Exchange to offer construction-based vocational training as well.